With Cox Business Complete Care® (CBCC), comprehensive tech assist isn't greater than a click or call away.
Built exclusively for the usage of our CBCC customers, Cox Business Complete Care Tech Assistant® permits our customer support reps to remotely hook up with your iOS device and provide you with seamless tech assist; including the next:
· Review device information and diagnostics
· Configure WiFi networks and setup email accounts
. Stream live digital camera feed (only over WiFi)
· Send and receive chat messages
· Share photographs and screenshots of particular points; etc.
After downloading the app, simply enter the connection code supplied by your customer support rep, verify the field to offer your consent, and click Connect.